Go Mobile: The Benefits of Wireless Point-of-Sale Terminals

Wireless point-of-sale terminals provide more than just convenience; they are also important tools for business in general.  With fraud at an all time high, it’s becoming more and more important for merchants to provide their consumers with peace of mind when processing their credit and debit transactions.  Consumer education has done its piece and as such, customers do not like letting their card out of sight.  And with the advent of EMV in the Canadian market, it’s now a requirement that customers are present to enter their PIN during the transaction.

Luckily for merchants, technology has kept up with the pace and now there are even more solutions in the market to ensure a merchant can accept the form of payment their consumer wishes to pay with.

Wireless POS Terminals are Essential for Restaurants

For restaurants, it has always been particularly challenging to accept debit payments.  If a customer wanted to pay with debit, that would mean the customer would have to follow the wait staff over to the point of sale, usually situated at a high traffic location, and wait for the staff to process the transaction and hand over the pin pad for the customer to enter their PIN.

Now, with EMV, credit cards with the chip also require this same process.  Restaurant merchants can now look at installing a short range wireless terminal in their restaurants to make it more convenient.  A short range wireless terminal operates very similarly to a cordless telephone.  There is a base that the terminal uses for charging and a wireless terminal that can be brought right to the table for the transaction.  Not only do the customers not have to get up to make their payment, but their card never leaves their sight which will alleviate and concerns with fraud.

Mobile Merchants Conduct Business Efficiently with Wireless Point-of-Sale Terminals

Mobile merchants have always struggled with the acceptance of card payments.  The old way was to take a manual imprint of the transaction, get the customer’s signature, and then process the transaction through a telephone IVR at the end of the day.  Not only were merchants not able to accept debit transactions, but there was always a risk that the credit card transaction would decline and the merchant would be out the product and the money.

Long range wireless terminals are the perfect solution.  These terminals connect through a cellular network and can accept all types of electronic transactions.  Plus, they’ve advanced a lot through the years.  When these long range terminals were first introduced about 10 years ago, the reception was sketchy at best.  You could only hope to have perfect reception in a cellular network area – usually in a major city centre, and only if you were not inside a concrete building or a basement.  During trade shows and fairs, it was a pretty common sight to see a handful of merchants standing outside the building with their wireless terminals pointed at the sky in hopes of catching a signal.  Today’s generation of terminals leverage the advanced cellular networks in most parts of the country and almost never lose reception.  These types of terminals are perfect for taxi cab drivers or delivery services.

Create a Wireless POS Terminal from Your Smartphone

For those smaller mobile merchants who wish to just have a solution to accept credit, there are now solutions that will turn your smartphone into a terminal.  Essentially, there is a card reader attachment that connects to the phone which allows for merchants to swipe the card along with an app to download that will take the transaction and send it through to the Acquirer for processing.

There is no reason for a merchant to be accepting manual transactions any more.  This reduces the risk for both the merchant and the cardholder.  Consider getting a wireless point-of-sale terminal: it may just prevent a loss of a sale.


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Matthew Hunt has been helping small businesses get set-up with Canadian Merchant Account Services since 2007 and helped 1000's do so. Join Matthew on Google+.

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